xbajji Privacy Policy Your Information Is Protected

1. Introduction

Last updated: January 2026

This privacy policy applies to all users of the xbajji platform. By using our services, you are considered to have agreed to all the terms of this policy.

xbajji ("we", "us", or "the platform") is a trusted online casino and betting service provider in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy ("Policy") explains what types of information we collect, how that information is used, with whom it may be shared, and what steps we take to protect your information.

This policy applies to the xbajji.cam website and all related services. By creating an account on our platform, logging in, or using our services in any way, you are accepting the terms of this privacy policy. Our services are available only to persons aged 21 or older.

We reserve the right to change this policy at any time. In the event of changes, we will publish an updated date on the website. You are therefore requested to review this policy regularly.

2. What Information We Collect

xbajji collects various types of information that help us improve the quality of our services and personalise your experience.

2.1 Registration Information

Information you provide when creating an account:

Full name
Date of birth (for age verification)
Email address
Mobile number
Password (stored in encrypted form)
National identity card information (where applicable)

2.2 Financial Information

Information required to process transactions:

bKash, Nagad, Rocket, Upay numbers
Bank account information
Deposit and withdrawal history
Transaction amounts and times

2.3 Usage Information

Information collected automatically when you use our platform:

IP address and device information
Browser type and operating system
Login and logout times
Game play history and statistics
Session duration

2.4 Cookies and Tracking

We use cookies and similar technologies:

Session cookies (deleted after each browsing session)
Persistent cookies (remember your preferences)
Performance analytics cookies
Security verification cookies

3. Purpose of Information Use

xbajji uses your information only for the following legitimate purposes.

3.1 Service Delivery and Operations

We need your information to create, manage, and maintain your xbajji account. This includes verifying your identity, processing deposits and withdrawals, tracking gaming history, and providing bonuses and rewards.

3.2 Security and Fraud Prevention

To keep your account secure, we monitor your login activity and transaction patterns. If unusual activity is detected, we take immediate action. We use SSL encryption technology to keep all your transaction information secure.

3.3 Fulfilling Legal Obligations

We collect and verify your identity-related information to complete Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) processes. This is part of our legal responsibility.

3.4 Customer Service and Communications

We use your contact information to notify you about important account-related alerts, transaction confirmations, promotional offers, and service updates. Conversations conducted through our 24/7 live chat support may be recorded for quality control purposes.

3.5 Responsible Gaming

By monitoring your gaming habits, we can identify potentially problematic behaviour and provide support when needed. This is part of our responsible gaming commitment.

4. Information Sharing Policy

xbajji does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances.

4.1 Service Providers

Our payment processors and technology partners receive the information necessary to deliver our services. These third parties operate under strict confidentiality agreements with us and may not use your information for any other purpose.

4.2 Legal Requirements

We may be required to provide necessary information in response to a court order, government directive, or a legitimate request from a law enforcement agency.

4.3 Game Software Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may receive limited technical information for game operation purposes. No personally identifiable information is shared with them.

4.4 Business Transfers

In the event of a company merger or acquisition, your information may be transferred to the new ownership. However, any such transfer will be completed while maintaining the protections of this policy, and you will be notified in advance.

5. Data Protection Measures

To ensure the security of your information, xbajji has adopted industry-standard technical and organisational measures.

Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information transmitted between your browser and our servers secure. This means your password, financial information, and personal details are always in an encrypted state.

Our data protection measures include the following:

256-bit SSL/TLS encryption — on all data transmissions
Firewall and intrusion detection systems
Regular security audits and vulnerability testing
Two-factor authentication (2FA) support
Encrypted storage of sensitive data
Staff data protection training
Access controls — only authorised staff can view data

Although we make every effort to protect your information, it is not possible to guarantee 100% security when transmitting information over the internet. We therefore recommend that you keep your password confidential and never share it with anyone.

6. Data Retention Period

How long we retain your personal information depends on the type of information and legal requirements.

Account Information

We retain your registration information for as long as your account is active and for a period determined by legal obligations after the account is closed.

Financial Transaction Information

Transaction information must be retained for an extended period in accordance with applicable financial regulations. This is necessary for fraud prevention and dispute resolution.

Support Communications

Records of customer service communications, complaints, and their resolutions are retained for a set period so that recurring issues can be addressed.

Cookie and Log Data

Cookie data is generally retained for a short period. Server log files are kept for a limited time for security analysis purposes.

7. Your Rights

You have certain important rights regarding your personal information that xbajji respects.

7.1 Right to Access Information

You may request at any time to know what information we hold about you. We are committed to responding to your request within a set timeframe.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Our support team will assist you with this.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, information required to fulfil legal obligations may not be possible to delete. Certain information may need to be retained for legal reasons even after your account is closed.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive promotional emails or messages, you may contact us at any time to request that they be stopped. However, it is not possible to stop sending important account-related notifications.

8. Cookie Policy

Cookies are small text files stored in your browser. They help improve the performance of our platform and personalise your experience.

xbajji uses cookies for the following reasons:

Essential cookies: To maintain login status, security verification, and basic platform functionality — these cannot be disabled.
Functionality cookies: To remember your language preferences, game settings, and display preferences.
Analytics cookies: To understand which pages are visited most and how users navigate the site.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some parts of our service to not function properly.

9. Protection of Minors

xbajji's services are exclusively for persons aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. We verify age during the registration process and if an account holder is found to be under 21, that account will be closed immediately and all collected information will be deleted.

If you believe that a minor has created an account on our platform, please contact our customer service team immediately.

10. Third-Party Services

The xbajji platform uses services from game software providers (such as Pragmatic Play, JILI, PG Soft, Evolution Gaming, Spribe, Ezugi), payment gateways (bKash, Nagad, Rocket, Upay), and other technology partners. These third-party services have their own privacy policies.

We are not responsible for the privacy practices of these third parties. We only ensure that information shared with them is covered by contractual protections and that no additional personal information is shared with them.

11. Policy Changes

xbajji reserves the right to change, update, or revise this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

Displaying a notice on the website
Sending a message to your registered email
Requesting approval of the updated policy at login

If you continue to use our services after the changes, you will be considered to have accepted the updated policy. We therefore advise that you visit this page regularly.

xbajji Privacy Policy